Mercedes-Benz Defence Trucks sees itself as a comprehensive truck supplier for military logistics applications. Its operational performance is consolidated through established assembly plants, a steadfast customer focus and fast, uncomplicated spare parts availability.
Dependability
Mercedes-Benz Trucks Service.
- Full-spec IPS (Integrated Product Support)/ILS (Integrated Logistics Support) and CLS (Contractor Logistics Support) capabilities over the planned service life
- Highly skilled and experienced IPS/ILS managers and service personnel
- Mission support via field service representatives possible
- Long-term logistics support across the entire vehicle life
- Train-the-trainer programme by experienced Mercedes-Benz Trucks professionals
- Fleet management options according to your specific requirements
Daimler Truck is both a trusted supplier of commercial vehicles and a proven partner to modern armies – not least because we offer far more than just trucks. As a truly international company, Daimler Truck is able to provide customer-centric IPS (Integrated Product Support)/ILS (Integrated Logistics Support) solutions almost worldwide. So you can count on our support, whether you are deploying your vehicles on a mission abroad or for standard use in your home country.
Reliable service network.
Our approximately 3,000 authorised workshops in over 160 countries mean we are there for you and your Mercedes-Benz Defence Trucks. We provide the same very good support, expertise and technical capabilities as we did during manufacturing – via our comprehensive service network and expert service partners.
Standard service solutions.
Our extensive experience enables us to provide tailor-made service offerings. We have also developed standard service solutions designed to meet typical customer requirements. Additionally, IPS/ILS and ISS (In Service Support) contracts can be tailored in line with specific needs. Furthermore, we are working on en- abling and significantly expanding our support through field service representatives.
Spare parts availability and service support.
Daimler Truck provides service and spare parts support in many regions worldwide. Through an established network, support can be offered in numerous locations and time zones. The availability of spare parts depends on the respective region, logistical conditions, and operational requirements. Daimler Truck works with customers to support reliable supply solutions, including in demanding operational environments.
Integrated Product Support/Integrated Logistics Support.
Our IPS/ILS managers create complete IPS/ILS packages, including ISS, and work with customers to conduct in-depth analyses in order to tailor plans and solutions to customer needs. This Daimler Truck service package is based on your specific needs and on the desired level and type of support within any given environment. The analysis allows Mercedes-Benz Trucks to offer a full range of support options, including training and spare parts packages. In addition, Daimler Truck also complies with several ASA standards. An existing maintenance infrastructure will be incorporated into our planning.
Do you need further information on our individual solution? It's best to talk to an expert. We analyse your requirements and put together a customised package.